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      READ FIRST! New support forum for HWBOT   11/05/17

      We finally moved to a more modern forum infrastructure for community support. We're still working on implementing various features so stay tuned. Thanks for your support and hope to see you around often! November 8, 2017 Update We have imported the user profiles of the 5,000 most active members on our vbulletin forum. Your credentials should work here We will not be migrating all content from the previous forum board. For migrating the important content we are looking for help from you to determine which content should move If you have any other questions, feel free to reach out to any staff member or visit the Staff Q&A sub-forum For your reference, here's the link to the old forum: http://forum.hwbot.org/index.php

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Found 3 results

  1. Ask anything you want to know about overclocking. No question is too stupid!
  2. Feel free to ask your question in this thread or create a dedicated thread for support . This thread is dedicated to support request about the Open Benchtable Mini and BC1-mini units. Looking for help on the Open Benchtable / BC1 ? Official F.A.Q. on openbenchtable.com OPEN BENCHTABLE PROJECT & GENERAL QUESTIONS Q: Where can I buy my Open Benchtable? A: You can find all products version on Open Benchtable Store and in participating retailers. Buy directly from Open Benchtable Store for direct support. Q: Is the Open Benchtable available in all countries? A: The Open Benchtable is available worldwide, via the Open Benchtable Store. Q: When will my order be shipped to me? A: Orders from the Open Benchtable Store ships within 72h of receiving your payment. Q: What is the warranty on the Open Benchtable? A: The Open Benchtable comes with a 1 year warranty for production defect. However, we are confident you’ll never need to use the warranty. Q: Do I need screwdrivers/tools to mount the Open Benchtable? A: The only tool you need is your hand. The Open Benchtable has been designed to be completely toolless and can be fully assembled without the need of a screwdriver. Q: How long does it take to mount the Open Benchtable? A: It typically takes less than 5 minutes to assemble the table, plus additional time to mount your system depending on what components are being used. Q: It says it is open source what does that mean? A: It means that you can build your own for non-commercial purposes. You can also create accessories commercially. Q: I love the project and I want to contribute, what can I do? A: The blueprint are open source, use them to create accessories or suggestion modification and improvements. Share your ideas on the community board. Q: I have some ideas for accessories, how can I make one? A: You can download the 3D blueprints to help design compatible accessories. Share and get help with your ideas on the community board. Q: Can I create my own Open Benchtable? A: Yes. The design of the Open Benchtable is open source. 3D Blueprints are available. Q: Can I create my own commercial version of the Open Benchtable? A: No, this is not allowed. If you want to produce a commercial version of the Open Benchtable Mini, please contact us. However, for personal use we have open sourced the blueprints of the Open Benchtable. Q: Where is the Open Benchtable designed and manufactured? A: The Open Benchtable is designed in Europe and manufactured in China under the supervision of Streacom. Q: Where will it ship from? Will I have to pay customs or import duty? A: As the product is manufactured entirely in China, it will be shipped to you directly from our facilities. You may have to pay customs or import duties in accordance with the laws and regulations of your country. Q: I am a media reviewer / YouTuber / famous overclocker, how can I get a sample? A: Sample requests can be applied for via our contact page. Q: Can I travel with my Open Benchtable? A: Yes, portability is a primary feature. You can bring it along anywhere you go. Q: Can I take the plane with my Open Benchtable? A: Yes. The Open Benchtable has so far traveled through customs and security checks at several airports around the world (incl. TSA in the US, France and Taiwan) without issue. However, this are no guarantee where hand luggage is concerned. Put it in cargo if possible. Q: I used the table to create a piece of art, can I sell it? A: Thanks for the kind comment! Contact us for the details on such usage and selling as an art-piece. Q: I used the table as cutting board, how can I wash it? A: Rinse with clean cold water and dry it with a lint-free cloth. Q: No RGB? A: Currently the Open Benchtable does not support programmable RGB LEDs. Please feel free to create your own RGB lighting version. OPEN BENCHTABLE MINI Q: What is the difference between the Open Benchtable Mini & the Streacom BC1-Mini? A: They are the same product while the Open Benchtable Mini is available exclusively from the Open Benchtable Store and sports a unique engraving number. Q: Where can I buy my Open Benchtable Mini? A: You can find all products version on the Open Benchtable Store for direct support and in participating retailers. Q: When does the Open Benchtable Mini goes on sale? A: The Open Benchtable is available for orders since October 18, 2017 on the Open Benchtable Store Q: Can I create my own commercial version of the Open Benchtable Mini? A: This is not allowed. If you want to produce a commercial version of the Open Benchtable Mini, please contact us. However, for personal use we have open sourced the blueprints of the Open Benchtable. Q: What Motherboard size is supported by the Open Benchtable Mini / BC1-Mini? A: The Open Benchtable Mini has been developed for Small form-factor and Mini-ITX in mind. But as the design allows it you could fix bigger motherboards, even though we recommend you get the Open Benchtable (BC1) for this usage. Please refer to the specification page for more details. Q: What is the material used for the Open Benchtable Mini? A: The main body of the Open Benchtable Mini is made of 100% AL5052, premium grade aluminum with a sandblasted, 80 grain, matte white, black or red anodized finish. The screws are 100% SAE 304 stainless steel. Q: I lost the manual and can’t remember some important details, what should I do? A: We made the PDF of the OBT-Mini / BC1-Mini manual that ships with the table available to anyone. Q: Will my massive graphics card fit on the OBT-Mini/BC1-Mini? A: Yes, the Mini has almost no limitation in terms of graphics card size due its open-air design. The OBT-Mini features two PCIe stand-offs and three positions for PCIe support, so you can support massive graphics card with a 3-slots cooling design. Q: I have the OBT-Mini / BC1-Mini but no sleeve, how can I get one ? A: There is currently no sleeve for the Mini, maybe that will come in the future. Q: I want colors X/Y/Z how can I get one? A: The Open Benchtable Mini is currently available in Matte Silver (White Anodize), Black and Red. SCREW KIT FOR OBT Q: I love/lost my screws, where can I get more? A: We thought about you and created the OBT/BC1 Screw Kit for this very purpose. You can get it from the Open Benchtable Store.
  3. Feel free to ask your question in this thread or create a dedicated thread for support . This thread is dedicated to support request about the Open Benchtable and BC1 units. Looking for help on the Open Benchtable MIni / BC1-Mini ? Official F.A.Q. on openbenchtable.com OPEN BENCHTABLE PROJECT & GENERAL QUESTIONS Q: Where can I buy my Open Benchtable? A: You can find all products version on Open Benchtable Store and in participating retailers. Buy directly from Open Benchtable Store for direct support. Q: Is the Open Benchtable available in all countries? A: The Open Benchtable is available worldwide, via the Open Benchtable Store. Q: When will my order be shipped to me? A: Orders from the Open Benchtable Store ships within 72h of receiving your payment. Q: What is the warranty on the Open Benchtable? A: The Open Benchtable comes with a 1 year warranty for production defect. However, we are confident you’ll never need to use the warranty. Q: Do I need screwdrivers/tools to mount the Open Benchtable? A: The only tool you need is your hand. The Open Benchtable has been designed to be completely toolless and can be fully assembled without the need of a screwdriver. Q: How long does it take to mount the Open Benchtable? A: It typically takes less than 5 minutes to assemble the table, plus additional time to mount your system depending on what components are being used. Q: It says it is open source what does that mean? A: It means that you can build your own for non-commercial purposes. You can also create accessories commercially. Q: I love the project and I want to contribute, what can I do? A: The blueprint are open source, use them to create accessories or suggestion modification and improvements. Share your ideas on the community board. Q: I have some ideas for accessories, how can I make one? A: You can download the 3D blueprints to help design compatible accessories. Share and get help with your ideas on the community board. Q: Can I create my own Open Benchtable? A: Yes. The design of the Open Benchtable is open source. 3D Blueprints are available. Q: Can I create my own commercial version of the Open Benchtable? A: No, this is not allowed. If you want to produce a commercial version of the Open Benchtable Mini, please contact us. However, for personal use we have open sourced the blueprints of the Open Benchtable. Q: Where is the Open Benchtable designed and manufactured? A: The Open Benchtable is designed in Europe and manufactured in China under the supervision of Streacom. Q: Where will it ship from? Will I have to pay customs or import duty? A: As the product is manufactured entirely in China, it will be shipped to you directly from our facilities. You may have to pay customs or import duties in accordance with the laws and regulations of your country. Q: I am a media reviewer / YouTuber / famous overclocker, how can I get a sample? A: Sample requests can be applied for via our contact page. Q: Can I travel with my Open Benchtable? A: Yes, portability is a primary feature. You can bring it along anywhere you go. Q: Can I take the plane with my Open Benchtable? A: Yes. The Open Benchtable has so far traveled through customs and security checks at several airports around the world (incl. TSA in the US, France and Taiwan) without issue. However, this are no guarantee where hand luggage is concerned. Put it in cargo if possible. Q: I used the table to create a piece of art, can I sell it? A: Thanks for the kind comment! Contact us for the details on such usage and selling as an art-piece. Q: I used the table as cutting board, how can I wash it? A: Rinse with clean cold water and dry it with a lint-free cloth. Q: No RGB? A: Currently the Open Benchtable does not support programmable RGB LEDs. Please feel free to create your own RGB lighting version. OPEN BENCHTABLE Q: What is the difference between the Open Benchtable Community Edition & the Streacom BC1? A: The Open Benchtable Community Edition is a limited edition bundle (benchtable + traveler sleeve) for earlier buyers and supporters of the project. First order batch is limited to 200 units. The Streacom BC1 is the same product available at retailers but without the sleeve. Q: When does the Open Benchtable goes on sale? A: The Open Benchtable is available for orders since August 17, 2016 on the Open Benchtable Store. Q: What PSU size is supported by the Open Benchtable? A: The Open Benchtable supports standards ATX PSUs. Larger PSU designed may impact drive installation. Maximum PSU depth is 217mm with drive installed. PSUs of more than 10kg may put excessive stress on the legs. Please refer to the the specification page or the open source blueprint for more details. Q: How many HDD/SSD are supported? A: The Open Benchtable supports any combination of two 2.5” and 3.5” drives. Q: What is the material used for the Open Benchtable? A: The main body of the Open Benchtable made of 100% AL5052, premium grade aluminum with a sandblasted, 80 grain, matte white anodized finish. The screws are 100% SAE 304 stainless steel. Q: My motherboard has 6/9/12/many holes and I have 8 push-pins standoffs how can I mount? A: The 8 standoffs provided offer sufficient support for any motherboard up to the E-ATX form factor. Depending on your setup, usually the lower right side of the motherboard can be left without a standoff. Alternatively you can use a regular stand-off at your convenience or get an OBT/BC1 Screw Kit. Q: I love cryptocurrency and I have more than 4 Graphic Cards how can I lock them in place? A: Currently the Open Benchtable includes four PCIe standoffs. If you install more cards and need more standoffs, we recommend you get an OBT/BC1 Screw Kit. Q: I have the Streacom BC1 but no sleeve, how can I get one ? A: The sleeve is currently available with the limited Community Edition only. We may consider selling it as an accessory at some point in the future. Q: I want colors X/Y/Z how can I get one? A: The Open Benchtable is currently available in Matte Silver (White Anodize), Black and Red. SCREW KIT FOR OBT Q: I love/lost my screws, where can I get more? A: We thought about you and created the OBT/BC1 Screw Kit for this very purpose. You can get it from the Open Benchtable Store.
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